Emergency · 3 min read
Active roof leak in Calgary — what to do right now.
A practical 10-minute checklist for a Calgary homeowner with an active roof leak.
First 10 minutes — stop the damage
1. Move belongings out of the path of the drip. Furniture, electronics, valuables, area rugs.
2. Put a bucket under it. A 5-gallon bucket buys you hours. Put a towel in the bottom to muffle the drip sound.
3. If the ceiling is bulging, poke a hole in it with a screwdriver. Counter-intuitive but correct. The bulge is water pooled above the drywall — eventually it’ll burst and take down a large section of ceiling. A controlled hole at the lowest point drains it cleanly into your bucket.
4. Photograph everything. Source of the water, the path, the affected room. You may need this for insurance.
Then call us
587-804-9266. 24/7. We answer.
A typical Calgary emergency response is a tarp on the roof within 2–4 hours. The tarp stops the water. We schedule the permanent repair in the next 3–7 days.
What to expect on the call
We’ll ask:
- ·Your address.
- ·Whether there’s active water intrusion right now.
- ·What you can see from the ground (missing shingles? hole? tree branch?).
- ·Recent weather context (windstorm? hail?).
We’ll quote you a flat tarp dispatch rate ($450–$850 typical depending on access and time of day) and schedule the truck. If the underlying damage is from an insurance-covered event, the tarp is usually reimbursable under your policy.
What not to do
Don’t climb on the roof yourself in a storm. Calgary roofs are dangerous in rain or snow even for trained crews with harnesses.
Don’t sign anything an out-of-area “storm response” crew puts in front of you. Calgary attracts opportunistic out-of-province operations after every major storm. They take large deposits and disappear. Stick with locally-owned, year-round Calgary contractors.
Don’t wait until morning if there’s active intrusion. Each hour costs drywall, insulation, and maybe flooring.
Have a question we didn’t cover?
Call (587) 804-9266